For questions and complaints please contact our customer service on weekdays 10:00 AM to 17:00 PM (CET) at the telephone number 0911-9881512 or by email at
Privacy statement /Data storage
We point out that we store those data in our computer software that are necessary for processing the commercial transactions. We hereby ensure that we treat those data very confidential and according to prevailing legal regulations. A transmission of the data to third persons only occurs in case of placing an explicit approval. You can reject the use of these data for marketing reasons (e.g. newsletter, catalogue, flyer, promotion activities) or cancel an approval for use at any time. This only requires an accordant instruction to DAX-SPORTS.
Platform for online dispute resolution (OS)
The European Commission provides a platform for online dispute resolution (OS), which can be found here:
Consumers have the opportunity to use this platform for the settlement of their dispute.
We are participating in a dispute settlement procedure by the Consumer Complaint Arbitration:
Consumer Complaint Arbitration:
Zentrum für Europäischen Verbraucherschutz e.V.